We may collect the following types of information:Personal Information:
We may collect personal information such as your name, email address, phone number, mailing address, etc. when you register for an account, purchase a product, or contact us. Transaction Information: This includes your purchase history, payment information, and invoice information. Technical Information: We may collect information about your device, IP address, browser type, access time and website usage data.
How we use your information
We may use your information for the following purposes: To provide services: To process orders, deliver products, provide customer support and manage your account. To improve user experience: To optimise our website and services by analysing user behaviour and feedback. Marketing: To send you information about our products and promotions, provided you have consented to receive such information. Security and Compliance: To protect our users, employees and assets and to ensure compliance with laws and regulations.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances: Service Providers: We may share information with trusted third party service providers to help us provide and improve our services (e.g., logistics companies, payment processors). Legal Requirements: We may disclose your information when required or permitted by law, such as to respond to legal process or government requests. Business Transfers: In the event of a business reorganisation, merger or sale, we may transfer relevant customer information.
Protection of Information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use or disclosure. This includes the use of encryption technology, access controls and regular security reviews.
Your rights
You have the right to access, correct or delete the personal information we hold about you. You can also opt out of receiving marketing information from us. If you wish to exercise these rights or have any privacy concerns, please contact us.
Cookies and tracking technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and collect usage data. You can manage cookie preferences through your browser settings.
Third party links
Our website may contain links to third party websites. These websites have their own privacy policies and we are not responsible for their content or privacy practices.
Updates to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website and will be effective immediately upon updating. Please check back periodically to be aware of the latest privacy policy.
