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We have our own professional engineer support, efficient sales team and competitive price advantage to attract customers from all over the world. We specialize in LifePO4 battery packs, 18650 Li-ion battery packs, portable power supplies and more. These products are widely used in solar energy systems, energy storage systems, electric vehicles, digital products, medical equipment, LED strips and indoor and outdoor lighting projections. All our products have passed CE, un38.3 and MSDS etc. After years of development, we have made great progress in the lithium battery market. Now, our goal is to launch a new energy lithium battery series to meet the growing demand for environmentally friendly, economical, safe and reliable power sources in the global market, such as our leading product, the Lifepo4 rechargeable battery pack. Shenzhen Yixiang will continue to provide customers with high-quality products and reliable services. We are a reliable supplier of new energy lithium batteries and look forward to more cooperation
Q1: Are you factory?
A1: Yes, our factory is in Shenzhen, china. Specializing in rechargeable batteries. Lithium ion batteries, lithium batteries and
power batteries and chargers for more than 10 years.
A1: Yes, our factory is in Shenzhen, china. Specializing in rechargeable batteries. Lithium ion batteries, lithium batteries and
power batteries and chargers for more than 10 years.
Q2: Do your e-bike battery come with charger?
A2: All of our e-bike batteries come with charger.We have normal charger and fast charger.If you need fast charger please
contactwith us.
Q3: Do your electric bike batteries come with BMS?
A3: Yes, Our batteries all with SEIKO IC BMS, with stable performance.Which can protect the battery avoid short
circuit,Overcharged,Overdischarge and Overcurrent.
Q4:What is your delivery date?
A4: Electric Bike Battery will be sent out within 5 days after confirmed order,shipping will cost 3-15days,it depend on quantity
and which battery you need.
Q5:How long is the battery expected to last?
The battery should have around 800-1200 recharge cycles, about 2-3 years.Its capacity diminishes over time, when it goes down to
75%,you should replace it.The more you use the bike, the better the battery retains its capacity, since it keeps the Lithium
moving.
Q6: How to maintain the battery?
A: The battery should be stored in clean, dry, ventilated, dark environment when not using.Keep it after full charge,recharge it
every 3 months or 6 months.
Q7:What about after-sale service?
A7: We will offer you 1 year guarantee. If there are any problems, please inform us, we will offer you positive
solutions.Besides,we also have office and warehouse in US/Germany,can give you better after-sale service.
Q8: Can you provide OEM and ODM service?
A8: Yes, We are a professional Electric Bike Battery manufacture with factory, which produce all kind of high quality Ebike
lithium batteries as customers’ requirements and designs, welcome to place OEM and ODM orders and visit our factory.
Q9: What is the difference between li ion battery,NI-MH battery and Lead acid battery?
A9: Ebike Li-ion battery have longer cycle life,normal cyclelife is 600-800times, and also with light weight, small size, No
memory effect, Nontoxic, environmental.
Recommended by seller
Reminder
DIY battery pack must get the cells balanced (same voltage ) before assembly. Later if there happens
don’t know how to assembled or wrong assembly is not accepted refund. Professionals will detected
voltage/ resistance appearance and other issues before every shipment, we can only ensure that the
single battry is good, when arrival you can test the cells within 15 days, after that means batteries
have no problem, does not provide return nor refund. If you found problems you can contact us for
return or refund. Battery can only be unused (the electrode intact, no welding, no wear, the appearance
good) to provide return. Any return behavior buyers need to be responsible for shipping fee.
1).
Warranty period:
1 years
(from the date of sucessful delivery),if the single battery capacity less
Warranty period:
1 years
(from the date of sucessful delivery),if the single battery capacity less
than 80% initial capacity,take the test pictures or video to us,we will replace it or give satisfied
solution.
2).
If any miss or damaged for the shipping.Please contact us firstly, then send us the picture or video
If any miss or damaged for the shipping.Please contact us firstly, then send us the picture or video
to check. In case of loss of cargo or the battery is damaged and can not be used or there is a greater
risk of use, we will communicate with buyer if resend it or replace it or refund the product costIf
buyer send back the cells to seller,buyer should pay for the shipping cost.
3).
These situations not provide retun nor refund
These situations not provide retun nor refund
a.
After the assembly or assembly process happen any problem, such as the protection board
After the assembly or assembly process happen any problem, such as the protection board
connected to the wrong wire burned lead to battery damage, charger failure, the assembly error or
unbalanced assembly, etc.
b.
For damage caused , such as battery bulge (welded, battery pack without protection BMS caused by
For damage caused , such as battery bulge (welded, battery pack without protection BMS caused by
charging.
Tips:
*These products are prototype batteries without protection board,you need to purchase a
match one! You can check our shop and search BMS.
*please consider before taking orders, place order means you have agreed. thank you for
your cooperation!
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